Showing posts with label bogus cvs. Show all posts
Showing posts with label bogus cvs. Show all posts

Wednesday, 14 April 2010

Deception in Selection - CV lies

It is not unusual at all for a job applicant to blag their way in an interview hoping that they will eventually learn the ropes and not get cought. Sometimes it works, other times it can blow up in their face. Below is an interesting article from the Guardian which highlights how an employer can get cought out if their referencing process is not up to scratch...

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guardian.co.uk, Wednesday 24 June 2009 10.37
by Harriet Marsh

Nick is a teacher at an English language school in Tokyo. Nick is also deceiving his employers. On his arrival in Japan eight years ago he obtained what he expected to be a temporary job teaching English by claiming he had a degree from Oxford University. He backed up the claim with a false degree certificate obtained in Bangkok.

In reality Nick has one A level and no degree. He fabricated a university career because he felt that it would dramatically increase his chances of employment. He was right and Nick has no plans to return to the UK. Backed by his bogus qualification he is now, after eight years, the longest serving foreign teacher in his school.

Yet he admits it can be hard to live the lie. "Several years ago the school hand-picked me to accompany a group of students to Oxford on the basis that I knew the city well because I had spent three years studying there. In reality I had been there once for the weekend to visit some friends. Yet I had to maintain the charade: to come clean now would be unthinkable," he says.

Getting a job can be highly stressful and candidates feel pressure to enhance their achievements to present themselves in the most favourable light.

In their book Deception in Selection, Liz Walley and Mike Smith suggest that, in such circumstances, people are pushed to deception in the belief that "everyone else is doing it".

Certainly lying on CVs is on the increase. Surveys suggest as many as a quarter of job seekers deviate from the truth on their CV. The common distortions include bogus or exaggerated qualifications, changing the dates of employment to hide career gaps and exaggerating the pay received in a previous job.

Every job-hunter faces the challenge of presenting their qualifications and past experience with as positive a gloss as possible. So just where does harmless exaggeration end and outright deception begin? It is a difficult question to answer, just as it is hard to define what are company perks and what is simple theft.

While exaggeration is widespread and generally accepted, it is unwise to resort to outright lies. This is not merely moral advice, it is also expedient. Outright lies such as qualifications or invented jobs will work against you.

At best, the cost of lying to future employers is the embarrassment of being found out. At worst, it can cost you the job. Under the terms of the contract of employment, prospective employees are required to tell the truth.

A CV acts as a personal history form and if a job offer is made on the basis of information contained in a CV that the employer believes to be correct, then the employer is legally entitled to withdraw the job offer if they discover the CV contains false information.

Take the example of a young man recently employed by a major household goods manufacturing company, who discovered this the hard way.

He joined the company claiming his previous salary to be 25% higher than it actually was. Yet when the payroll system processed the tax details from his former employer the deceit was uncovered. Four hours after arriving at his desk he was marched from the building.

In Deception in Selection, Walley and Smith put forward the theory that job candidates often fabricate an element of their CV in the belief that it will only be a short-term measure. Yet, if not discovered early on, they find it hard to turn back the clock and escape their deception.

Tuesday, 22 December 2009

Senior Public Sector Worker spared prison over lies told on CV

Powerchex Warns of the Consequences of CV Embellishment. This is our most recent press release following another case where the courts got serious about lies on CVs and a major UK employer learned a lesson in retrospective screening. Read on.


A senior NHS Human Resources manager who exaggerated her qualifications has been given a six-month suspended prison sentence and ordered to pay nearly £10,000 compensation.

The individual in question was found to have made the claims when her Trust merged with another in 2006: staff were asked to submit expressions of interests for new posts, and she made a series of misrepresentations in an attempt to obtain alternative employment.

She last week pleaded guilty to six counts of fraud by false representation at Exeter Crown Court. As well as the fine, she must also carry out 150 hours of unpaid community work. The conviction follows an investigation by the NHS Counter Fraud Service.

Alexandra Kelly is the Managing Director of city pre-employment firm, Powerchex. Kelly has considerable experience of similar situations and is well aware of the repercussions that CV embellishment can have on both in the individual and the company affected.

“Jobseekers should be aware of the perils of being caught lying on their CV or any other documentation used in order to gain employment. More and more employers are outsourcing their pre-employment screening to professional firms with the tools and experience to uncover CV embellishments or even outright fabrications. While this particular situation is unusual in its severity, most employers will look to terminate if they get wind that you have misrepresented yourself at any stage of the hiring process.”

Perhaps even more saliently, employers need to be aware of the reputational damage CV embellishment can cause to their company, especially if information comes to light after the individual has already started their employment. “Sadly it is no longer enough for firms to simply ask their employees to sign a declaration stating that any information supplied about themselves is true,” continues Kelly. “Like the above situation, such incidences can gain bring considerable negative exposure, with associated financial and reputational consequences. Firms must make clear to their potential employees that the information they provide during the recruitment process will be subject to relevant checks, and that employment is conditional upon verification of all information supplied. Unfortunately, the risks are now too great not to err on the side of caution.”

Friday, 7 August 2009

Graduates are stretching the truth to get work in uncertain economic times

Powerchex has released their annual survey into CV discrepancies. Here is how it was reported in the Guardian:
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Under-21s told 29% more lies on job applications this year than last

Jessica Shepherd
guardian.co.uk, Thursday 6 August 2009 15.47 BST

More under-21-year-olds in the UK are lying on their CVs this year compared with last, a poll has found.
Of 4,735 job applications from all age groups sent to finance firms between June last year and this May, 899contained false information.Powerchex, a company which screens CVs and application forms on behalf of finance companies, found that of the 307 belonging to under-21s, 18% contained lies, an increase of 29% from last year, when only 14% of forms contained false information.
Under-21s are now the most likely to lie on job forms, the company says. Their most common lie was to claim a 2:1 university degree when they had been awarded a 2:2.
Others exaggerated menial jobs to make themselves sound more important. Another common lie was to claim they had left a job because their contract had expired rather than because they had been made to leave.
This year's final-year university students face the highest levels of graduate unemployment in a generation.
Alexandra Kelly, managing director of Powerchex, said: "The pressure of the recession on job markets seems to have led more applicants to believe that they should lie or make embellished claims to get jobs."

Saturday, 1 August 2009

Research finds that Linkedin profiles are more accurate than CVs

Candidates are often more honest in their LinkedIn profiles than in the CVs they send employers. At least that’s what LinkedIn founder Reid Hoffman said at the Social Recruiting Summit held recently at Google’s headquarters in Mountain View, CA. I suppose that this makes quite a bit of sense, if you consider that a LinkedIn profile can been seen by thousands of people who know the applicant and can expose any lies or exaggerations.

HR and screening staff should always look at discrepancies between CVs and online claims, but in addition they should also look at discrepancies between an applicant's CV and what they state on their screening/application form. We have found cases where the screening form was accurate and truthful, but did not bare any semblance with the CV on the basis of which the applicant was interviewed and made an offer.

Monday, 22 June 2009

What are the most common CV lies?

According to Les Rosen, author of the Safe Hiring Manual and founder of the NAPBS (National Association of Professional Background Screeners), the six most common fabrications from job applicants are:

Claiming a degree not earned: Yes, believe it or not, applicants will make up a degree. Sometimes, they actually went to the school but never graduated. Some applicants may have had just a few credits to go, and decided to award themselves the degree anyway. On some occasions, an applicant will claim a degree from a school they did not even attend. The best practice for an employer is to state clearly on the application form that the applicant should list any school they want the employer to consider. In that way, if an applicant lies, the employer can act on the lack of truthfulness regardless of whether the educational requirement is part of the job requirements.

Diploma Mills or Fake Degree: A related issue is diploma mills or fake degrees that can be purchased online. For those that actually attended classes, read books, wrote papers and took tests to earn a diploma, you apparently did it the old fashioned way. Now, getting a “degree” is as easy as going online and using your credit card. There are even websites that will print out very convincing, fake degrees from nearly any school in America. In fact, the author obtained a degree for his dog in Business Administration from the University of Arizona-and the dog had been dead for ten years. A transcript was even obtained and the dog got a “B” in English! Some sites will even provide a phone number so an employer can call and verify the fake degree. Some of the degree mills even have fake accreditation agencies with names similar to real accreditation bodies, in order to give a fake accreditation for a fake school.

Job Title: Another area of faking is the job description or job title. Applicants can easily give their career an artificial boost by “promoting” themselves to a supervisor position, even if they never managed anyone.

Dates of Employment: Another concern for employers is applicants that cover up dates of employment in order to hide “employment gaps.” For some applicants, it may be a seemingly innocent attempt to hide the fact that it has taken awhile to get a new job. In other cases, the date fabrication can be more sinister, such as a person that spent time in custody for a crime who may be trying to hide that fact.

Compensation: A related issue is pay – applicants have been known to exaggerate compensation in order to have a better negotiating position in the new job.

Lack of Criminal Record: Nearly every application will have a question about past criminal conduct. Although employers may not “automatically” eliminate a job applicant without a showing of a “business necessity,” if the person lies, then the employer would have grounds to deny employment based upon dishonesty.
The common denominator in all of these: they can be all be discovered by a program of pre-employment screening. To quote a phrase popular in the 1980s. “Trust, but verify.”

Thursday, 4 June 2009

Don't they ever learn? More CV lies on the Apprentice

Lorraine Tighe has been caught out lying on her CV stating that's she has worked for a company longer than she actually did.

The Apprentice wannabe's lie is exposed on the show when she is grilled in an interview from Sir Alan Sugar's close business friends.

Karren Brady, the managing director of Birmingham City Football Club tells her: "If intuition is your gift, why didn't you use it to put your correct dates of employment down?

"You've overstated your length of time working in your current employment by 12 months, which is quite significant."

Claiming it was a "misprint", Tighe replies: "I suppose I have not fully succeeded in the way that I think I am capable of."

Brady adds: "So is that why you lied on your CV?"

Lorraine, looked puzzled and said, or it must have been a typo... Easy to see why this sort of answer can destroy an applicant's professional credibility, what is not so easy, is to understand why she did it. She knew her CV would be scrutinized and she knew her references would be checked.

It is so common for people to think they can get away with it. For some reason, that we have yet to understand, applicants who know that they will be checked, keep on lying. In this difficult job market this can be career suicide, don't they see it?

Friday, 27 February 2009

The importance of conducting Criminal Checks

As the story below demonstrates, financial firms run the risk putting their organisations in financial peril by not conducting basic criminal searches. As a minimum media searches should always be part of a proper screening process, since they will unveil any high profile case that reached the local or national press.
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TWO Zimbabwean insurance workers based in Sheffield who plundered customers' personal details then used them to scam hundreds of thousands of pounds from policy holders have been jailed for five and-a-half years.
Failed asylum seekers Edward Dzingai, 27, and Gregory Maumbe, 26, both worked at Norwich Union's Pomona House in Pear Street, Ecclesall Road.
They used their positions to gain access to the personal insurance policy details of 28 "gone away" customers - clients for whom the company had no current address - often targeting elderly or vulnerable people.
Ian West, prosecuting, told Sheffield Crown Court: "Dzingai and Maumbe's positions in the organisation gave them access to the computer databases - the names and details of the policy holders and copies of the signatures of these 'gone away' cases.
"They would use this information to manufacture fraudulent surrender letters and the funds would then be transferred to the bank accounts detailed on these letters."
They targeted 28 policies yielding more than £655,395 between September 2005 and October 2007.
They also tried to steal a further £144,000 but failed.
When police raided their homes and examined their computers they found details of another 53 policies worth £1.5 million.
Dzingai, of Windy House Lane, Manor, and Maumbe, of Fretson Road, Manor, pleaded guilty to one count of conspiring to obtain money transfers by deception.
They claimed they were forced into the scam by men who threatened to hurt their families in Sheffield and Zimbabwe.
Maumbe admitted receiving up to £40,000 for his part in the operation, while Dzingai said he received between £1,500 and £2,000 for five different transactions.
Sentencing them to five years in prison for the deception case, plus an extra six months for possessing fake passports, His Honour Judge Patrick Robertshaw said:"You were actually possessed of freewill and made the choice to play a crucial, critical role in this fraud over a significant period of time.
"The breach of trust involved was serious, flagrant, calculated, deliberate and protracted."
The prosecution claim Allan Manhire, 26, from Liverpool, arranged the bank accounts through which the money was laundered. He faces trial at a later date.
Several other defendants, some of them UK nationals, have admitted opening bank accounts into which the money was laundered.

Departing workers often steal data from ex-employers: study

A study by Ponemon Institute reveals that more than half of departing employees steal data from their ex-employers. Other than the obvious implications raised concerning the data security policy or lack there of, at the site of the ex-employer, one needs to consider the fact that these employees must be quite confident that their ex-employer will not disclose this sort of information to the new employer. Given the percentage of dishonestly involved, new employers are well advised to probe into these sort of issues during the referencing process.
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Many ex-employees in the U.S. are walking off with companies' sensitive and confidential data when they leave their jobs, a new study has found.
And of those, most have either used or plan to use the data for their next job with another company.
"Not only is this putting customer and other confidential information at risk for a data breach, but it could affect companies' competitiveness and future revenues," said the study released Monday by the Ponemon Institute, a Michigan-based independent think-tank that researches information and privacy management practices in business and government.
Among 945 survey participants who had been laid off, fired, or changed jobs in the past year, 59 per cent admitted to taking company data with them, said the study, which as sponsored by Symantec Corp., the internet security company that makes Norton Antivirus.
Of those:
65 per cent took email lists.
45 per cent took non-financial business information.
39 per cent took customer information, including contact lists.
35 per cent took employee records.
16 per cent took financial information.
About 61 per cent took the data as paper documents or hard files, 53 per cent burned the information onto a CD or DVD, and 42 per cent downloaded it onto a USB memory stick.
When asked if their former company permitted them to keep the information, 79 per cent admitted that the company did not.
The study's results suggested that the stolen information was valuable to competitors — 67 per cent of the ex-employees said they used confidential, sensitive or proprietary information from their ex-employer to help secure a new job, and 68 per cent said they planned to make use of the data.
Companies share blame
The study's author suggested that companies aren't doing enough to stop the thefts:
Only 15 per cent of companies in the survey conducted a review or audit of the paper and electronic documents taken by employees.
92 per cent of employees took CDs, DVDs, USB memory sticks and PDAs with them when they left, and 89 per cent reported that the company did not do an electronic scan of the devices.
24 per cent of employees were able to access their former employer's computer system or network after their departure and 44 per cent continued to receive email on the company's account.
"Even if layoffs are not imminent, companies need to be more aware of who has access to sensitive business information," said Larry Ponemon, chairman and founder of the Ponemon Institute, in a statement. "Our research suggests that a great deal of data loss is preventable through the use of clear policies, better communication with employees, and adequate controls on data access."
Dissatisfied employees more likely to steal
The study found that only 13 per cent of respondents who had a favourable view of their former employer kept some of the company's information, while more than 61 per cent with an unfavourable view took the data.
When employees who took the data were asked why it was acceptable to do so:
54 per cent said other employees kept the information when they left the company.
50 per cent said no one checked their belongings when they left.
11 per cent said their former supervisor said it was permissible to keep the information.

One if four have lied at interview

Recruiter magazine reveals in their weekly update a startling statistic:
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Around a quarter of British workers have lied at interview, according to a Monster poll.
According to the poll, 28% of workers admitted lying in a job interview, with a further 14% stretching the truth in the hope of appearing better qualified for a job. However, most people have remained honest, with 58% of those surveyed claiming that they have never lied or been economical with the truth to secure a job.
Julian Acquari, managing director at Monster UK and Ireland, says: “Today’s tough job market understandably heightens the temptation for jobseekers to lie in interviews. Competition is fierce and we are aware of the increased need to stand out.
“However, there is a fine line between embellishing facts about yourself and telling lies. It is never advisable to bend the truth under any circumstances as it is likely to catch up with you. At the end of the day honesty is always the best policy.”

Monday, 9 February 2009

A flood of fake CVs for IT jobs

According to The Times of India fake CVs and qualifications are flooding the Indian IT market. This trend represents a real danger to companies outsourcing IT development to India on more than one front. There is the obvious risk that the person may have a false or stolen identity and could be working on behalf of organised crime. A further risk is that the employee is not qualified for the role they will be doing and can cause serious damage to the IT infrastracture of the client. Companies are advised to not let their guards down when outsourcing any part of their work whether it is in the UK or internationally. Auditing the screening arrangements of a supplier is basic risk mitigation.


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BANGALORE: Not content with faking passports, visas and CVs, expert forgers are also meeting the needs of dubious IT aspirants. moolah by selling fake access and identity cards, appointment letters, pay revision letters, bank statements
Agents across the country are raking in the , and even relieving letters of companies and banks. A fortnight ago, Wipro Technologies interviewed a candidate who walked into its MG Road office with a whole bunch of fake documents, including an interview call letter from Wipro. Its HR staff smelt a rat and on interrogation, they uncovered the true extent of the candidate’s duplicity. Wipro let the Andhra Pradesh-based fraudster go after obtaining a written apology, in which he wrote, “I went to a shopping mall in Bangalore. There I met a job consultant. I paid him Rs 3,000 and in turn he got me fake certificates, ID card, offer letter, letter of salary hike, pay slips and bank statements. With these, I applied for a techie’s job in Wipro." An e-mail interview call letter received by another candidate had the following details: "Dear candidate, your resume is found on TimesJobs.com and you have been selected for the job you sought for. Your interview will be held on February 10 at Wipro’s Noida office. You have to come with photo copies of all required documents. First you have to deposit Rs 5,300 in any branch of a bank (name withheld) in the account number XXX in favour of Sr HRD. This money along with your travel allowance and DA will be refunded by the company on the day of the interview." Wipro has taken a serious view of the matter and even shared some cases with its peers. “It’s a serious menace growing in alarming proportions. We have given special training to our talent acquisition team to be extremely cautious of such questionable elements trying to creep into the system. We are talking to ten of our peers so that together we can find ways to fight the menace. The idea is to create a pool of fake CVs and share them between us so that we are insulated. This will also create awareness in the market," said Pradeep Bahirwani, vice-president, talent acquisition
, Wipro Technologies. According to Bahirwani, candidates from secondary cities easily fall prey to these "agents". According to a recent KPMG report, one of every four CVs in the Indian tech space is fake. Also, six of every ten fake CVs have a direct or indirect link to Hyderabad.

The Times of India

Monday, 2 February 2009

Companies should be very vigilant in screening their employees as fraud nears record levels

As the global economic downturn takes hold it is very likely that more fraud will come to light. Tightening economic conditions are likely to both reveal existing frauds, or act as an determinant for new frauds. Companies are urged to screen new employees carefully and not neglect to periodically re-screen employees in high risk functions.

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The BBC On Line reports:

While fraud by professional gangs remained pretty constant, fraud by individuals increased dramatically.
Individual cases of fraud accounted for around £300m, a three-fold increase on 2007.
Professional gangs accounted for £806m.
The financial services sector suffered from £388m of alleged fraud - a 10-fold increase on 2007. However, £220m of this total was accounted for by an alleged £220m attempt to hack into Sumitomo Matsui Banking Corporation's systems.
Companies were badly hit, with a five-fold increase in fraud, up from £24m worth of cases in 2007 to £125m last year.
"Internal frauds are becoming more prevalent and should set alarm bells ringing within organisations. In difficult times, they could even become the tipping point between the survival and demise of an organisation," said Mr Patel.

India tightens pre-employment screening practices after Mumbai attacks

Many stories of lax pre-employment screening have be reported out of India. The attacks in Mumbai are finally making companies and authorities, look close at their vetting processes as reported in the Hindu Business Line below:
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Shaken by the magnitude of the terror that struck the two hotels in Mumbai, companies across industries would step up employee verification procedures, especially for contract employees and those employed in ‘sensitive positions’ such as security staff, hospitality and airlines frontline staff and telecom employees.
Mr Rajesh A R, Vice-President of staffing solutions company TeamLease Services says that for ‘sensitive positions,’ there is likely to be additional verifications like checking permanent addresses, apart from routine education and previous employment checking.
“Before the Mumbai incident, companies did not feel the need to spend the money on additional checks such as these, especially for employees whose salaries were about Rs 4,000-Rs 5,000/ month.” Companies will therefore prefer to employ people who come with third party verification. “Candidates who have got themselves verified would stand a better chance of being employed,” he feels.
Very soon, he believes, this would also become mandatory for temp (contract) employees in the hospitality, airline, BFSI, retail and telecom sectors.
Col Vijay Reddy, Director of Footprints, a background screening firm, says that he has been recommending permanent residence verification of employees to all his clients, especially for contract staff in security agencies and the hospitality sectors.
“Now, they realise that people from the neighbouring region can easily pass off for Indians unless verified for permanent residency and that also by an independent agency.”Police verification
The hospitality sector, meanwhile, says the industry has been going through the usual procedure of identity checks. According to Ms Harinder Singh, General Manager, The Lalit Ashok, Bangalore, the hotel does go through the proper process of verifying for some positions. “We make sure there is police verification and identity checks too,” she says.
Mr Subrata Majumder, General Manager, The Park, Bangalore, says, “We make sure we demand police verification for various positions. We check documents, but how genuine they are is definitely a concern.”

In the meantime Aislinn Simpson of the Telegraph reports...

Indian call centre manager arrested over British insurance scam
The manager of an Indian call centre handling the insurance details of hundreds of British customers has been arrested over fears of a major scam, according to police.

According to the police, Edward Burns, an Indian citizen, was working in the insurance claims division of Delhi-based EXL, which handled British insurance firm Aviva, the parent company of Norwich Union.
The 30-year-old is feared to have been using identities of British insurance customers to make false claims for up to two years.
He has admitted siphoning off nearly £57,000 to bank accounts in Britain but this is only in relation to 12 customers and police believe the scam could be much larger.
They also fear that other British firms who hold accounts with EXL may have been affected.
The local head of police, Ashok Kumar Chaturvedi, said police also plan to interrogate three people thought to be accomplices of Mr Burns in Britain.
He said: "As this has been going on for two years, we suspect a much bigger financial fraud to British customers."
It is not yet clear how Mr Burns is alleged to have perpetrated the fraud, but it is understood that police believe his accomplices in Britain would collect the insurance payout and take a cut out to him in India.
EXL Service has played down the scale of the alleged scam, saying it was a "small-scale isolated incident".
A spokesman for Aviva said: "We can confirm that, through our own control mechanisms, we have discovered an isolated case of fraud by an employee of one of our supplier partners. We are currently working with the local authorities to take the appropriate action. At no time was any policy holders' money at risk."

A tale of two references...

This week brought two interesting stories about referencing. Two companies, one in the US, the other in Australia, reacted quite differently to adverse referencing. What would you do?

First, Microsemi as reported in the FT by Richard Waters

In spite of the new spirit of puritanism sweeping through US boardrooms, some chief executives are still being forgiven an occasional lapse into dishonesty.
That was the stance taken this week by directors of Microsemi, a small Californian technology company, after it was revealed that the company's chief executive had been less than forthright about his educational qualifications.
Rather than showing Jim Peterson the door - the fate that has often befallen other chief executives who have lied about their credentials - Microsemi's directors have decided that he should stay on, although with financial penalties that could cost him $1m.
News of the board's leniency drew a mixed reaction. "It's one data point about a person, about their willingness to falsify a record in a tight spot," said Wayne Norman, professor of ethics and philosophy at Duke University.
He added, though, that the company's directors were right to take a broader view of Mr Peterson's conduct over a number of years, and to consider the impact on shareholders of making a leadership change.
Justifying the decision not to jettison the chief executive after his nine years at the helm, Dennis Leibel, chairman, said: "The board's mission is to protect shareholder interests by balancing the results of the independent inquiry against the great value and strategic vision that Jim Peterson has created at Microsemi." He credited the chief executive with building a "highly successful and profitable enterprise".
Complicating the case was the fact that the disclosure about Mr Peterson's false credentials was made by Barry Minkow, a short-seller who has a track record of profiting by uncovering such irregularities.
The work of short-sellers in ferreting out discrepancies like this probably helped in the longer term to keep chief executives honest, said Mr Norman.
In a regulatory filing, Microsemi said that an investigation by law firm Munger Tolles & Olson had concluded that Mr Peterson did not have a bachelor's degree and MBA from Brigham Young University, as he had claimed.
Instead, he had been awarded an associate's degree by a college that later became part of Brigham Young, and had also earned "substantial credits" towards a bachelor's degree at the university.
Microsemi said it would impose financial penalties on Mr Peterson, while also introducing a heightened level of scrutiny that would involve deeper background checks into its senior executives.
While adding that the company "takes this matter very seriously", Mr Leibel stopped short of criticising the chief executive's dishonesty directly and said the company's directors "are not commenting on his beliefs, understandings or state of mind".

Meanwhile, in Australia...

A COMPANY has won more than $160,000 compensation from a recruitment firm that recommended a manager who was a former bankrupt and fraud.
The firm failed to conduct adequate background checks on the sales manager, who subsequently defrauded the company of $120,000.
Sydney water treatment equipment supplier Wedeco hired Driver Recruitment, trading as Authorised Solutions, to find sales manager for Southeast Asia, reports The Australian.
According to a NSW Court of Appeal judgment, the successful candidate, Stephen Riddell, worked for Wedeco for 18 months before it was discovered that his qualifications were false.
Wedeco found Riddell was an undischarged bankrupt and that "in his business activities he had engaged in fraudulent practices''.
Wedeco sought damages for breach of contract and for negligence and recovery of loss suffered.
The court heard that when the recruiter put forward Mr Riddell for the job, his CV said he had been employed as an area manager with another company, Tyco, for the past two years
In reality, Mr Riddell had stopped working for Tyco 5 months earlier.
Two Tyco employees nominated by Mr Riddell as referees said that when asked for a reference, they told the recruiter he no longer worked for the company and they could not speak about his work performance.
His former supervisor said that had the recruiter contacted him, he would have said Mr Riddell had had two warnings and that he was in the process of recommending his sacking when Riddell resigned.
The court found the recruitment firm breached its contract with Wedeco and its duty of care because the company failed to speak to the two referees.
It was ordered to pay $164,224 to Wedeco.

Friday, 23 January 2009

The Right Fit

Companies which rely on finding out just how good their new recruits are once they are in the job could be putting their finances and reputation at risk. This is the key message in a new guide produced by recruitment communications and candidate assessment experts, TMP Worldwide.In its latest White Paper ‘The Right Fit: Reducing the Risk of Recruitment’, TMP provides organisations with a guide to measuring the value of potential employees before they are in position.TMP Worldwide, Chief Executive, Andrew Wilkinson who launched the White paper at the HR Business Directors Summit held at the ICC in Birmingham on the 21st and 22nd January (http://www.hrevent.com/), says finding the ‘right fit’ means being clear about which behaviours lead to effective performance for your organisation. These need to be measured against the specific requirements of the job i.e. job competencies and should be linked to how organisations attract candidates via their employer brand.“Now, more than ever, expensive mistakes in recruiting the wrong people cannot afford to be made. Companies need to make sure they are attracting and retaining people who will add maximum value rather than just fill vacancies,” said Wilkinson.He suggests that the following four step approach will eradicate risky recruitment based on gut instinct.1. Understand the behaviours that lead to better performance which should be documented in an organisational competency model2. Attract the right people through defining and communicating an honest and compelling employer brand3. Create a ‘fit for purpose’ recruitment process4. Engage with candidates in their journey to becoming employees through a seamless on boarding programme.The White Paper takes business leader and recruiters through defining, creating and communicating an organisational competency model.According to TMP’s Wilkinson, Employer Brand is also key in establishing the differentiator that makes a company stand out from it competitors. “Having an effectively managed employer brand can improve engagement levels by up to 30% and increase the size of the labour pool by around 50%,” he said.When it comes to finding the ‘right fit’ Wilkinson recommends that companies start by identifying the behaviours and characteristics of high performing individuals to understand ‘what great looks like’. Once this is in place recruiters can use a number of tools from competency-based interviews, competency-sifting questionnaires and tailored assessment centre exercises to detect a candidate’s suitability for a role, says Wilkinson.Through the AMEC Nuclear case study within the White Paper, recruiters can see how TMP helped the company to create a competency framework which its HR and Capability Director says will differentiate AMEC Nuclear and drive the business forward.“Organisations will see immediate value and reduced recruitment risk from our ‘right fit’ approach which will identify the right people with the right behaviours for the company’s culture and vision,” concluded Wilkinson.‘The Right Fit: Reducing the Risk of Recruitment’ is available via email. Please contact Amy Johnson at amy.johnson@tmpw.co.uk
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Finding the right fit with a new recruit is truly the "Holy Grail" in resourcing. Time and again we interview line managers who give every indication that an applicant would not be the right fit for the organisation they are joining. Subsequent research proves that indeed the longevity of the employee is short and the performance leaves a lot to be desired. The skills and abilities may be there, but further assessment is imperative when making the recruitment decision. At Powerchex we talk to referees and this helps us communicate to the resourcing team our observations on the fit of the applicant. It is quite often that an offer is retracted based on this criteria. Now that the labour market is a bit looser, I would recommend to companies to take the time and effort to establish the right fit when making their decision.

Thursday, 8 January 2009

Jail time for applicants who lie on their CVs

NHS’s pre-employment screening practices come under scrutiny after director jailed for CV exaggerations. A senior director at the NHS has been jailed for exaggerating his qualifications during his job application.
In January 2007 Lee Whitehead was appointed director of planning and modernisation at Stoke-on-Trent Primary Care Trust (PCT) after falsely claiming that in addition to being a member of the British Psychological Society (BPS) he had a first class bachelors degree, a Master’s degree and a doctorate, when in fact he only held a second class BSc in Psychology and was not a member of the BPS.
6 months after bring appointed Mr Whitehead resigned his £78,000 a year job after suspicions were raised by a coworker and Mr Whitehead was unable to provide proof of his qualifications. Even though the post-holder was not required to hold either a Master's or a PhD, or be a member of the BPS, the court handed out a 12 week prison sentence after Mr Whitehead pleaded guilty to obtaining a pecuniary advantage by deception and making a false instrument.
The lies were not discovered by pre-employment screening checks but by a suspicious coworker and Mr Whitehead had made the same claims on applications going back to June 2003. These included the Vale of Aylesbury PCT, where he had worked from April 2005 until he started employment with Stoke PCT.

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It is very surprising that the NHS has chosen to appoint a senior official without checking their qualifications. Mr Whitehead occupied a position of public trust in a Primary Care Trust and there is no excuse that his background wasn’t thoroughly investigated at the recruitment stage.
This is not the first time that the NHS has failed to spot fraudulent applicants for senior positions. In 2003, Neil Taylor produced a bogus degree certificate to land the position as head of the Shrewsbury and Telford Hospitals NHS Trust. The risks that the NHS takes when they skimp on the background investigation or when they start an applicant prior to the checks being completed can have very serious repercussions and it is a particularly risky approach when the qualifications are of a clinical nature. This can endanger patients' lives.

Tuesday, 9 December 2008

Festive scam alert

Scam-artists are more likely to target their victims during the festive period and in an economic downturn, the Office of Fair Trading (OFT) has warned.  From miracle slimming products which would be aimed at those hoping to lose weight after Christmas parties, to the threat of online identity theft, consumers should be extra careful with their identities and their money.  Scam-artists offering swift cash rewards were likely to be more active during the economic downturn.  Consumers should regularly monitor their bank accounts and alert their bank whenever they see transactions which they do not recognise.